All the benefits of working in EA plus all the benefits of Word
Microsoft Word is currently the most popular way to publish documents. It’s a fact of life. We might one day be all using open-source word processors, but all the companies we’ve worked for are still firmly Microsoft users.
So, when we were looking at the existing EA document generators, our main frustration was the difficulty in getting them to work closely with Word. Most companies now have Word document templates which they use for formal documents, so if we’re to use EA to help produce those documents, we need to follow their look & feel.
More than that, our experience of moving organisations from hand-crafted documents (maybe with diagrams copy & pasted from EA) to ones where documents are generated, is that the generated documents need to be BETTER than the current ones.