Windows 7, 8 and 10
We do not test eaDocX in any virtual environments e.g. VMWare, Citrix: there are too many of them, and too many combinations of OS, environment, EA version and eaDocX version. This is why we have a 30-day trial!
However, we do have many customers using eaDocX successfully in virtual environments. And we do our best to help you get it working.
Microsoft .NET Framework
3.5, 4.0, 4.5
Word and Excel 2007, 2010, 2013, 2016, 2019, 2021.
Office 365/Microsoft 365: Business Standard, Business Premium and Apps for Business
Note: eaDocX will NOT work with Word 2010/2013 where Word is used in the Click-2-Run style or Office 365 (Personal, Family or Business Basic editions), as this only downloads parts of the Word application, and not the parts which eaDocX uses. eaDocX works fine with fully-installed 2010 and 2013.
BUT 32-bit Office 2013 only. We are still investigating why 64-bit Office 2013 doesn’t work
From Excel 2013/2016 onwards, owing to a Microsoft change, eaXL does not open inside EA but in an external window. However, all eaDocX features work fine. We are waiting for the Microsoft fix…
(* however, some Office 365 customers have found that installing Visio makes eaDocX work!)
V8.0 (Ultimate, Corporate, desktop or EA Lite), and all later versions including V11, 12, 13, 14, 15, 16 (32 bit).
Users with EA v14 or newer releases require eaDocX v4.0 or later.
Note that eaDocX, in common with all other EA extensions, will not work with eaLite after eaLite V10 (i.e. v11 and above) due to a deliberate change in EA.
- We test with Oracle, SQLServer and MySQL.
- We know of issues using eaDocX with MySQL when it is running on a LINUX server, so DO NOT recommend this configuration
- PostgreSQL also has issues, due to inconsistencies in the EA/SQL interface, so also do not recommend this